POSITION SUMMARY

Play Day Cafe manages a full-service kitchen with healthy food prepared and ready to go! The Barista will process orders at the café counter and prepare and sell a variety of hot and cold beverages, including bottled drinks; sell prepared foods including, but not limited to, salads, sandwiches and other various snacks. This position requires heavy customer contact and excellent customer service skills. A fun, energetic, approachable and positive attitude are essential to be successful in this position!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies or teas
  • Greet guests in the cafe, answer questions about food and beverage, and process orders quickly and accurately; following approved cash and credit handling procedures using the point of sale system
  • Ensure the equipment and facilities are kept clean and in accordance with health and safety regulations and facility procedures; and are used in an appropriate way
  • Clean and sanitize café and kitchen work areas, to include all equipment, tables, utensils, dishes, or silverware
  • Represent a high-standard of customer service at all times
  • Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

  • Must be 16 years of age
  • No prior work experience required, training will be provided
  • Barista experience, or proof of completion of a Barista Training Program is a plus
  • Ability to work and be flexible with all shifts, weekends, holidays and special events
  • CPR and First Aid certification is a plus
  • Ability to read, speak, write and understand English
  • Ability to maintain high-energy throughout the entire shift
  • Proficient interpersonal and communication skills
  • Ability to accurately reconcile all cash and currency, including processing credit cards, making change, and other basic math skills
  • Ability to work in a fast paced environment
  • Ability to learn and use technical equipment (e.g. espresso machine, kitchen equipment)
  • Willingness to maintain a clean, healthy, and safe working environment
  • Ability to learn and use company point of sale system
  • Ability to coordinate multiple activities with attention to detail
  • Ability to provide a high quality of customer service by ensuring friendly and courteous guest interactions at all times to make each guest’s experience positive
  • Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
  • Comply with Personal Appearance and Hygiene policy that presents a professional appearance
  • Ability to work individually and as part of a team
  • Self-motivated and learns quickly
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