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Title Barista
Job Information

POSITION SUMMARY

Play Day Cafe manages a full-service kitchen with healthy food prepared and ready to go!  The Barista will process orders at the café counter and prepare and sell a variety of hot and cold beverages, including bottled drinks; sell prepared foods including, but not limited to, salads, sandwiches and other various snacks.  This position requires heavy customer contact and excellent customer service skills.  A fun, energetic, approachable and positive attitude are essential to be successful in this position!


ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, smoothies or teas
  • Greet guests in the cafe, answer questions about food and beverage, and process orders quickly and accurately; following approved cash and credit handling procedures using the point of sale system
  • Ensure the equipment and facilities are kept clean and in accordance with health and safety regulations and facility procedures; and are used in an appropriate way
  • Clean and sanitize café and kitchen work areas, to include all equipment, tables, utensils, dishes, or silverware
  • Represent a high-standard of customer service at all times
  • Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

  • High School Diploma or GED graduate preferred
  • 3 months or more of Barista experience, or proof of completion of a Barista Training Program
  • Ability to work and be flexible with all shifts, weekends, holidays and special events
  • CPR and First Aid certification is a plus
  • Ability to read, speak, write and understand English
  • Ability to maintain high-energy throughout the entire shift
  • Proficient interpersonal and communication skills
  • Ability to accurately reconcile all cash and currency, including processing credit cards, making change, and other basic math skills
  • Ability to work in a fast paced environment
  • Ability to learn and use technical equipment (e.g. espresso machine, kitchen equipment)
  • Willingness to maintain a clean, healthy, and safe working environment
  • Ability to learn and use company point of sale system
  • Ability to coordinate multiple activities with attention to detail
  • Ability to provide a high quality of customer service by ensuring friendly and courteous guest interactions at all times to make each guest’s experience positive
  • Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
  • Comply with Personal Appearance and Hygiene policy that presents a professional appearance
  • Ability to work individually and as part of a team
  • Self-motivated and learns quickly

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand or walk for long periods of time (up to 8 hours). The employee is occasionally required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Tasting and smelling abilities are required occasionally to distinguish with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, water, cleaning detergents, food, paper debris, and hot water.  The noise level in the work environment is usually moderate to high.

 

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