For an easier check-in process, please take the time to follow the instructions below BEFORE purchasing tickets:
  • Step 1:  Complete a waiver if you have not previously completed one.  ALL GUESTS entering the facility MUST have a waiver to enter.  This includes ALL – adults, infants, children and teens.  If you already have a valid waiver, you do not need to complete a new one.
  • Step 2:  Review the information provided on this “Plan Your Visit” page to include:  Required for Admission, Admission & Hours, Pricing, Facility Rules and Playground Rules.  The rules are strictly enforced.
  • Step 3:  Reserve and purchase tickets in advance for ALL GUESTS entering the facility.  This includes ALL – adults, infants, children and teens.  Limit of 2 adults per child.  There are a limited number of tickets available per session.  For easier check-in, tickets should be purchased based on how your household completed the waiver for the adults and children.
  • Step 4:  Remember to bring your socks!  Socks are required for ALL GUESTS to enter the facility.  This includes EVERYONE – adults, infants, children and teens.  Shoes and bare feet are not permitted.  We do have socks available for purchase as well.

Required for Admission

ALL guests (babies, toddlers, kids, teens and adults) entering our facility are required to:

  • Have a valid waiver on file to enter (complete your waiver here).
  • Have an admission ticket in order to enter.  Reservations required for every guest entering the facility, limit of 2 adults per child.
  • Wear socks to enter our facility (guests are not permitted inside the facility with bare feet or with shoes on).  Play Day Cafe is a SOCKS ONLY facility!  Don’t forget your socks!  In order to enter the facility, all guests must have on socks.  This includes both children and adults.  If you forget your socks, no problem!  Socks are available at our Guest Services desk for purchase.

Admission & Hours

All play visits REQUIRE reservations.
  • Reservations are for 2-hours of play at your scheduled time slot and based on availability on the calendar.  Online reservations only.  Please review your order receipt for your purchased play time.  Birthday party celebrations ARE NOT permitted during play sessions.
  • Public play reservation times are updated each week by Monday afternoon for the upcoming week play times for Tuesday through Sunday.  Play times will vary each day and from week to week.  To check time availability, please click on the “Schedule Your Reservation” button to see available play times.
  • IMPORTANT! Please purchase tickets for EVERY person entering the facility. All guests need tickets, including infants, children and adults. LIMIT of 2 Adults per Child. Strictly enforced.
  • For a quicker check-in process, please make sure your complete your waiver prior to entering the facility.  All guests need waivers, including infants, children and adults.
  • For a faster check-in process, please present the email ORDER CONFIRMATION barcode (printed or on a mobile device) at the Play Day Café Guest Services desk to receive the wristband for admission. INDIVIDUAL TICKETS DO NOT NEED TO BE PRINTED.  Admission is good for your purchased 2-hour time slot only. Note: There is a limit of 2 adults per child. All adults must be accompanied by a child in order to enter.
  • Check-in will begin no earlier than 10 minutes prior to your reservation time.

Admission Pricing

Infants through 11 Months:  $5

1 Year through 2 Years:  $11

3 Years through 12 Years:  $15

Adults, 13+:  Free (limit of 2 adults per child, strictly enforced)

Rules

In order to maintain a safe and welcoming environment, all guests are expected to follow the facility rules and policies.  These rules and policies are subject to change as management sees fit.  Management reserves the right to refuse entry or terminate your visit at any time.

Facility Rules

  • Parents/chaperones are responsible for children AT ALL TIMES
  • Outside food or drink is not permitted and strictly enforced
  • Waiver must be completed before admittance
  • Adults must be accompanied by a child
  • Socks are required for ALL guests
  • Birthday party celebrations ARE NOT permitted during play sessions (cake, cupcakes, balloons, gifts and other birthday celebration items are not permitted inside the facility)
  • Walk-in birthday parties are not permitted, birthday party reservations are required
  • Cake, cupcakes, balloons and gifts are not permitted inside the facility without a birthday party reservation
  • Strollers are not permitted inside the facility
  • We are not responsible for any loss, damage, or theft of personal items
  • Gum is not permitted
  • Sharp objects on clothing or body are not permitted in order to preserve the play equipment and furnishings
  • Adults and children must be free of illness
  • Be respectful at all times, no spitting, hitting or inappropriate language

Playground Rules

  • The playground is for children only
  • For all children’s safety, Play Area participation is based on the child’s age
  • No running or rough play
  • Rules for each Play Area are posted inside the facility
  • Be respectful at all times, no spitting, hitting or inappropriate language

Holiday Hours

In order to allow our associates to spend the holiday with their families, we will be closed the following days:

  • New Year’s Day
  • Easter
  • Mother’s Day
  • Father’s Day
  • Independence Day
  • Christmas Eve
  • Christmas Day

Complete Your Waiver

Save time during check-in and complete your waiver online!  A valid waiver is required for all guests in order to enter the facility.